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“New Patients” are requested to report to Reception 10 minutes prior to their appointment time so that our staff can record relevant personal and medical details. This will help our appointments run on time and ensure you spend a full allocation of time with your treating doctor.

Please note that we are a bulk-billing service and our aim is to provide our patients with affordable health care. Please help us maintain a quality and efficient service by:

  • Attending your appointments on time, and
  • Ensuring you notify us, as early as you can, if you’re unable to attend your appointment for any reason.

This will ensure all our patients have access to our service.

Failure to notify the surgery of a cancellation prior to your appointment may result in a fee being charged and a loss of bulk-billing entitlements at the surgery.

Thank you.